They're old but more pissed off Avalon Danvers tenants
Im Trying To Save People The "Mistake Of Renting Here"
Date posted: 12/15/2010
Years at this apartment: 2008 - 2010 I moved out of Avalon Danvers 2 months ago as I was in between buying houses. My girlfriend and I wish we never moved there! It was stressful. I was very excited to move in, use the gym, pool, and basketball court and meet my neighbors. First off the office staff is a VERY UNPROFESSIONAL, UNFRIENDLY, UNORGANIZED staff. I figured no big deal at first, until issues came up and I had to deal with them. I do have to mention that the only professional one was the Admin. I am really not sure why this small group of woman is able to act in the unprofessional manor they do and remain employed. Anywhere else a few of them would be fired for acting as they do. I thought Avalon itself was about customer service' The property manager who seems overwhelmed by her job pretended to be friendly at least. Unfortunately she is too young and has not enough of an idea what is going on there. She also appeared to often lack respect for the tenants from what I heard from neighbors. I only dealt with her once or twice but can tell you she should NOT be running a 400-apartment community. I thought I was going to get great customer service. I was wrong. Dealing with this community was like dealing with a slumlord. They have no respect for following tenants rights laws, or the rules put forth by their company for that matter. The apartments buildings are gaining wear and tear quickly, and not being repaired, as they should. However the Main building is kept up to par. I have had to call a million times to have the same things fixed. When ever I called the office my complaints would never be addressed. I had to start going through their 800* to receive any action. You can hear your neighbors in most of the buildings, walking, talking, and flushing toilets. Every time I would go to the trash the compactors where full the sanitizers at the trash and gym are empty. I also want to add that the rent goes up here yearly. Lastly I would like to add that if you use the pool during the summer you would not be able to always bring your kids, due to the alcoholics hanging out drinking at the pool. I m glad I don t have children I would have wanted to bring to the pool. I would be very upset if I did. The management does nothing about it!
Terrible customer service!!!
Date posted: 8/31/2010
Years at this apartment: 2010 - 2010
Don't even think about renting anything there. Customer service is terrible. If there is 0 star, I would have given them 0. I called to ask available units and their pricing, the staff member said he would send information to my email right away. 5 mins later, I got an application and checklist through email, nothing about the unit information that I requested. Why would I need to fill out the application before knowing what I am renting and how much I should pay' I emailed back asking for the information that I requested and then nobody ever bothered to reply me. btw, why don't they list the price on their website anyway' Walk away! Run away!
Not What You Think You're Getting
Date posted: 3/29/2010
Years at this apartment: 2008 - 2010 When we first moved in, things seems pretty good. The apartment looks nice, spacious, etc. Then, it started "settling" as they call it, in other words..falling apart. We came home one time from being gone for 2 wks and 4 of our doors we out of place and not closing. VERY strange. Then, woke up one day with the deck door open )IN WINTER!) and snow in the apartment and it was 64 degrees in there. You have to literally lift up the door for it to close. From the outside it looks very nice but it is very poorly build. The windows shake even if it's just a little bit windy out. People living here are dirty and leave garbage in the hallways. In the parking lots people are not very careful with their doors and slam their doors into your cars. This past winter they didn't do a good job cleaning the snow either. My latest problem, shingles fell from the roof on multiple ocassions and scratched and dented our cars! They are stating that they will only pay the $500 deductible per car but it's been over a month and still haven't heard from them. I reported it to our insurance and risk management is not calling them back either. It's very frustrating especially since I've been a great resident and always paid rent on time. If you were paying $1535 a month wouldn't you want something better
boyfriend and I have been dealing with extremely noisy neighbors
who live above us at avalon danvers. We are sleep deprived
as the noise starts around 6am and carries on till almost
midnight sometimes. My boyfriend and I work very hard in
the healthcare field and cannot get a minutes rest in this
place. When we complained to the management, their response
was "the people are big above you." Can you imagine
that response' It sounds as though this couple is going
to break the ceiling above us. We also tried to negotiate
rent as we have been so disturbed and so unhappy here and
the answer was no.
After many months of frustration, one night I got mad and
pounded on the ceiling to quiet the neighbors and I got
scolded for that. Yet the management will do nothing about
the disturbance that we have dealth with. I do not recommend
this place...construction is ridiculous and management doesn't
do anything for the tenant. they just don't care and collect
their expensive rents.
Thank goodness we are moving out of state in a few weeks,
otherwise we would have moved anyway.....I urge people not
to move to avalon danvers!!!!!! pathetic place. Oh and 1
day my boyfriend was making alittle noise in our apartment,
God forbid, and we live above rental office...they had the
gaul to call him to see what was going on.
The management has such low tolerance for anything, but
when it comes to OUR RIGHTS, they don't give a crap. They
are lucky we don't get a lawyer and lucky we pay them another
DON'T MOVE HERE!!!!!!!!!!!!!!!!!!!!
all hope, ye who enter here -Anonymous
know, you're looking at pictures of Avalon Danvers and thinking
"Wow! What a great place." Well, that's about
all they have going for them.
The apartments are ridiculously noisy. When I first moved
here, I thought it was going to be quieter then my previous
apartment (which was in Salem, MA, in a house renovated
into three apartments filled with college students like
myself). Wrong. I hear every single footstep from the neighbors
above me, including their creaking bed. 80% of the time
I'm waking up in the middle of the night to my "wonderful"
neighbors. You like road noise' Imagine hearing every truck
from 95 and route 1 constantly, even if the windows are
closed. Sure, it's nice to open your windows on a warm summer
night but not unless you want to listen to constant traffic
noise and your section 8 neighbors drinking away every night.
Believe me I though the same thing, "The highway is
too far away to hear anything." You'll understand after
a month. And I bet it's nice to think that other people
will shovel and plow the snow after a blizzard. Well, not
unless you want to sleep at night. The cleaners would constantly
slam their shovels directly into the metal railing, sending
peaceful clatter straight into your apartment. (Remember,
I'm a college student. I dealt with noise in dorms and decrepit
apartments with other students. Those don't even compare
to the noise at Avalon.)
You want to feel safe' Then skip this place right away.
Sketchy neighbors will stare at you as you walk your dog,
dozens of car break-ins, and police constantly being called
to the premises will make you feel safe. And if you do own
a dog, good luck finding a lighted place at night to walk.
You will call maintenance constantly while living there.
I had to call them on three separate occasions to fix the
same toilet for the same problem.
Let me put it this way, I had to by an electric blanket
to keep warm at night. I'll have my thermostat set to 75
but my room will feel like 50. I like it to be a little
chilly when I sleep, but this was like a ice box during
the winter. Plus, if you're like me and want to take nice
warm showers longer than 5 minutes forget this place. I
can't wait to move just so I can take a decent shower without
losing all the heat within a couple minutes. I've timed
it, you're lucky to get 5.
be deceived-Anonymous- posted -Anonymous 10/1/2009
place looks good from the outside, and appears peaceful
and tranquil at first glance, but don't be deceived, the
peace and tranquility end once your lease is signed and
you step across the threshold. The walls, ceilings and floors
are paper-thin and you can hear people sneezing (and doing
everything else people do--and I do mean EVERYTHING), as
well as barking dogs, in surrounding apartments. I've lived
in apartments and condos for the past 40 years, and never
have I encountered anything so shoddily constructed. Everything
in the apartment is cheap and hastily installed as if everything
was done in a hurry, and it probably was. There is no pest
control to speak of--roaches were in our apartment from
Day One although no one else had ever lived there--and management
is the least helpful I have ever encountered. It is as if
all the owners want is your signature on the lease guaranteeing
you will pay an exorbibant rent--considering what you get,
almost any rent at all would be exorbitant. The outside,
as long as you don't get close enough to the buildings to
observe the substandard construction, is inviting, at first,
but try taking a walk and you soon discover no one picks
up after their dogs--not that it is safe to walk outside
anyway with the criminal element that comes with the Section
8 tenants that Avalon doesn't bother to tell people about
when they sign their lease. There is no size-limit on dogs,
so some of what is left in the path of the unobservant walker
is quite large, covered with flies in summer, stinks to
high Heaven and will make you gag just looking at it. There
is also way too much outside lighting and the lights are
way too bright. When you drive in from the dark highway,
the lights are blinding and it won't be long before someone
is badly injured, or killed, because a driver, blinded by
the light, ran them over! When will apartment owners learn
that too much light is worse than no light at all! Another
problem is snow removal--or lack thereof. The plows push
the snow up behind the vehicles and you have to dig out!
A lot of the local people say the patients in the old insane
asylum were badly mistreated and the place is haunted by
their restless spirits, and there does seem to be a sense
of unease and foreboding about the place. I figure that
a few years in the future, the spirits of disgruntled residents
will probably join the ghosts of those patients as we wander
the grounds protesting our mistreatment by Avalon and asking
ourselves how we could have been foolish enough to be taken
in by the slick advertising and empty promises.
carpet replace scam by the "professionals" at
Danvers Avalon by -Anonymous
What a surprise, after reading this before. You lose your
deposit -- AND get charged $500 to replace the carpeting.
What a scam -- but not unexpected from the charm-free, professional-free
staff at Avalon Danvers. They just sent us pictures of the
stains that required complete carpet replacement. In at
least 5 of the pictures, stains were non-existent. In 2
of them, stains were so small as to be almost unseeable.
The handwritten "legends" on the photos represent
the degree of professionalism exhibited by the alleged staff.
the sales arm of the company can't sell the poorly constructed,
overpriced Aria condos, all of the apartment tenants moving
out are being forced to pay for normal wear and tear in
the guise of damage.
-- how did they replace 3bedrooms, lv rm, hall way and diningroom
all for $500'''
Georgine -- I'm just waiting for your "pretend satisfied
renter but actual staff member" rebuttal here. Whatever.
If I were you, I'd align myself with a company who knows
property management. Avalon clearly does not.
More angry Avalon Danvers tenants.
From: -Anonymous- posted 8-12-08
with AC units hanging out of windows and bikes on decks...
ultimate luxury living
Move out Charges!!!! Poorly constucted From: -Anonymous-
Date posted: 6/29/2009 Years at this apartment: 2008 - 2009
leased at both Avalon Woburn and Avalon Danvers. Avalon
lures you in with "specials", $500 security deposit.
You will be charged when you move out!! No matter how clean
you keep your apartment this organization will charge you.
When I moved out of Avalon Woburn the place was spotless
and they decided to charge me $300 for 8 hours of cleaning.
Upon moving out of Avalon Danvers not only was I not refunded
my $500 security deposit, I was charged an additional $500
dollars for the replacement of a carpet that was already
maintenance people are nice and attenative but the leasing
department as well as Avalon's business practices are sub
par to say the least. Also these places are as poorly constructed
as they come. Our utility bills were outrageous. Also be
prepared to hear your upstairs neighbors footsteps.
place is a section-8 ghetto. You will have the pleasure
of listening to every welfare state bastard child you support
place to live!!!!!! From: -Anonymous- posted 6/11/2009
Ive lived there a year now. the rent
went up 145.00 yes you read that right, i have the paper
work to prove it. Management sucks the leasing manager has
NO clue what she is doing. young ditzy managment team only
care about getting money.
No lighting outside at night, cops are always on site due
to vandilism, domestic violence, They are more concerned
on how to make more money than to help the community. No
lighing but they can afford to put a coin operated vaccuum
cleaner on site. go figure.
treated with respect From: -Anonymous- posted 5/21/2009
This community only cares about getting
paid and not about their residents. Beware as the yearly
renewal rent rate increases by incremental amounts ($50
in my case), even in these hard economic times.
I would not recommend Avalon Danvers to anyone, unless you
want a BIG headache
Avalon Tenants Not Happy.
a recent published story Avalon Bay stated that nearly all
buildings on Hathorne Hill have been leased and they seem
to have no issue filling the little vacancies they have
left. However, not everyone is happy.
I recently came across a website that has some Avalon Danvers
tenants complaining about their living situation at 1101
Kirkbride Drive. I have to admit I got great satisfaction
when reading these. If you have a
bad ( past or present ) living situation at Avalon Danvers
and you want to share your story with the public, feel free
to email me and I’ll post it. Please specify if you
wish to remain anonymous in your email.
Here are some of the stories
Dream Turned Nightmare From: PatsFan25 posted 2/14/2008
When I first looked at Avalon
Danvers I fell in love with the property. The old hospital's
architecture is breathtaking and the surrounding area is
beautiful. And at the time the management seemed so friendly
and accommodating. Boy did things ever change once they
knew they had my money on a monthly basis. It seemed that
the lease not only guaranteed me a spot in this "dream
complex" of mine, it also gave management the go a
head to treat me like dirt.
The 10/15ish mile commute
that is supposed to be so accommodating, actually means
that you should be prepared to sit for more than an hour
on Rte 1, 93 or 95/128 trying to make it into the city.
And the "quiet complex" that the management so
graciously sold me on, has turned out to be exactly the
opposite. When the wind blows (which is pretty much all
the time because of the hill the complex is on) the windows
sound like they are going to fall right out of the seals
they are sitting in. When the people above me are walking
it sounds like they are running. You can hear every step.
Not only that, but if people next to you are going about
daily routines, my walls shake. Many times I have come home
and found my pictures to be crooked from the vibrations.
When it snows... plan for
an extra hour to dig your car out from the snow that gets
plowed right toward the cars, and not the grass on the other
side of the road. And don't plan on sleeping, because the
complex feels it is necessary to clear the sidewalks next
to the windows at 1:45AM.
Speaking of snow, one of
the other features that sold me on the unit was the in building
trash shoot and the convince of not having to leave the
building if it is snowing out. Too bad management failed
to mention it is OUT OF ORDER over 75% of the time I go
to use it.
Still considering moving
into this "gem"' Keep a keen eye on the properties
website before you sit down and lock yourself into a lease.
I've seen their free rent offer extended at least twice,
and now it's up to 2 1/2 months. Maybe that's because they
are STILL having trouble filling units. Understandable considering
this was an old state insane asylum. Google "Danvers
State Hospital" for more info.
I guess what I want to say,
is don't let the exterior fool you. Just because it looks
nice from the outside doesn't mean that you'll necessarily
will like what you find. I myself am counting down the days
until I can move out.
sick of this place...safety is an issue here! From: -Anonymous
Upon moving in I was well
aware of the sights history and felt that made it more interesting.
However, one must do their homework by contacting the local
police department first asking for the local potentially
harmful neighbors that surround the grounds of this place
before making a decision to rent here. The winter clean
up crew are totally not respectful to the tenants. They
are out doing a great job of cleaning but also waking everyone
up at the wee hours of the morning. Try calling the leasing
office and complaining, nothing gets done. The noise in
this place is awful...I am in a townhouse type apartment
and you'd think it would be a bit peaceful, NOT! Neighbors
banging on walls, screaming at all hours of the night and
again the leasing office is good for nothing when it comes
to complaints. There were a rash of car breakins and the
leasing office was called a few times about the glass all
over the parking lot. The kids were due to arrive home and
were getting let off near the glass. It was finally done
after quite a few calls. The pool...what a joke that was
last summer. I can only imagine with more people how it
will be. Its so small and will in no way service all the
people here comfortably. So like the previous persons article
said once they have you sign that dotted line your a prisoner
to the Danvers State hospital at Avalon! The leasing office
could careless about us! Kid friendly they are not...if
your child is under 5 there is a cute tot lot and if over
16 they are allowed to do things alone but other then that
be prepaired to have your kid be bored. I rate this place
a -10 and would NEVER ever consider renting here again.
Nice apartment, TERRIBLE MANAGEMENT From: -Anonymous-
Pros: Nice, clean apartment
with great location.
Cons: Avalon management!!
I have only lived in one
other apartment complex in my life (managed by another company).
Wouldn't commonsense tell you that management should be
customer oriented and not worried about filling their over
priced apartments right'
Since day one there has
been nothing but issues with the management here... work
orders not being filled, corners cut in construction, and
of course the circus that is the management. I could write
Instead of ranting on and
on, I'll leave you with this. If you want to take a chance
with this property go for it. We love our apartment when
this are the way they SHOULD be. But, if you do take the
chance and something goes wrong -- best of luck to you!
From: -Anonymous posted 1/18/2008
have been here since it opened and have since left the property,
thankfully. The leasing office is helpful when it comes
to getting things fixed however not very friendly or helpful
with any other issues. This place states its child friendly
I have to say its more tot friendly. There are about 80
kids here and only a place for kids that are under 4 to
play in or over 16. I have also heard that there are some
former state homes that are right down the street that still
exist and are very dangerous if they get out. One may want
to check with the local police department and obtain a list
of dangerous people that reside in the area. Again if I
were to do this again I would NOT live here especially if
you have children. Not to metion the noise factor is awful
the night time snow clean up crew is loud, you can hear
the toilets flush upstairs when your in your place not to
metion you can hear every step the people about you take!!!
We have two children and it was a total nightmare for all!!!!
After fire, Danvers State complex almost finished By
Ethan Forman Salem News
one year after a fire swept through the former Danvers State
property, the 433-unit Avalon Danvers apartment complex
atop Hathorne Hill is nearly complete.The fire, which burned
down three buildings and whose cause was never determined,
set construction back six to eight months. All the buildings
in the apartment complex are now scheduled to open June
1, with some ready for occupancy May 1. By the time an open
house is held in June, the developer expects it to be 80
percent to 90 percent occupied, said Scott Dale, vice president
of AvalonBay Communities.
the complex, which cost $80 million to build, sports apartments
with lofty ceilings, large windows and sweeping views of
the North Shore. Another 64 senior condominiums should take
shape over the next 18 months.In
a way, this is the second time Danvers State Hospital has
risen from the ground. The push to redevelop 77 acres of
the former Danvers State Hospital has meant the demolition
of most of the buildings of the former insane asylum, with
just one-third of the 1878 Kirkbride building remaining.
turret on the adjacent Kirkbride building, which caught
fire last year, has been replaced using a spare turret preserved
from a portion of the old building that had been torn down.
Developers had not been deterred by the history of the site,
an overcrowded mental hospital that became a mini city before
the state closed it in 1992. Today, it has drawn empty nesters
and families alike. Decades
ago, some said you would have been crazy to live there,
now some say you would be crazy not to.
centerpiece of the community is the 100,000-square-foot
portion of the red-brick Kirkbride building. It has an outdoor
swimming pool, a recreation room, a basketball court, a
fitness club and a Wi-Fi café. Inside, only one of
its 61 apartments is still available for rent. The building,
with its Gothic spires and cupolas, takes its name from
19th-century physician Thomas Story Kirkbride. While developers
tore down two-thirds of the Kirkbride, they reconstructed
the main tower over the front entrance that had been missing
in the Kirkbride building range from $1,300 to $1,700 for
a one-bedroom apartment to $1,575 to $2,400 for a two-bedroom
apartment. Some high-end units have cherry wood kitchen
cabinets and granite countertops.Dale
said the Kirkbride building, once the hospital's administration
building, now also serves as the administration building
for the complex. It's a place to gather and play basketball
or a game of pool.
the modern buildings surrounding the Kirkbride building
take their visual cues from its Gothic architecture with
red brick trim and sharp gabled dormers. Building heights
on the perimeter of the development were kept low to preserve
a view of the remains of the Kirkbride building. "I
think the Kirkbride building is much more visible today
than it was 10 years ago," Dale said.
apartment complex is not the only project ongoing on the
hill. There are 64 condominiums, to be called Aria, being
developed by OHC Development, in which AvalonBay has a financial
stake. Susan Piracini, Aria's sales director, said it will
be another 18 months before the condominiums are built out.
Ten are already under contract. "It's
definitely a different product than a lot of the active
adult communities out on the market now," Piracini
who buy condominiums, which all sport two-car garages, also
have access to amenities in the Avalon Danvers apartment
complex like the swimming pool. The condos cost $395,000
efforts to preserve a portion of the Kirkbride building,
some say the demolition at the old hospital went too far.
Most of the buildings on the site were torn down. Demolition
on the south side of the hospital opened up a view of Boston,
Archivist Dick Trask said Danvers State Hospital used to
be one of the finest examples of Gothic Revival architecture
"on he Eastern Seaboard."
last toured the Kirkbride building three years ago, and
while he found it in rough shape, he said more of it and
other buildingsshould have been preserved, such as an 1870s
garage with a mansard roof that was also torn down."They
never conceded one item of preservation," Trask said.
"They stuck to their original plan."He likens
the preservation of the remaining portion of the Kirkbride
building to "a mounted deer head."Dale said it
was not easy to satisfy everyone with a stake in the hospital's
future while making the project economically viable. "We
had to search for that common ground from everyone who was
involved," Dale said, "and I think we have done
a good job in satisfying the different stakeholders."
separated the more recent chronicle pages into individual
pages so it's easier to read and more organized. I also
added old news articles I purchased online. I find these
past stories very interesting to read in regards to the
state of our Mental Health system years ago. I'll continue
to post any current news about the former hospital property,
but it's safe to say it won't be as interesting as we're
used to. I'll also be updating the website with stories
from 1980's - 50's periodically.